VoxCommando

Announcements => General => Topic started by: nime5ter on October 27, 2016, 11:34:48 AM

Title: DEAR EVERYONE: Please do not mark VC forum messages as spam in Gmail
Post by: nime5ter on October 27, 2016, 11:34:48 AM
Hi all,

Some of you may have noticed James's new forum signature (hopefully temporary).

Gmail relies heavily on crowd-sourced information to develop its spam rules. We are having difficulty keeping track of new user posts on the forum — and you may find that you are not receiving notification of replies to your posts — because recently Google has started flagging emails from the VC forum as spam.

This probably means that many of you are telling Google that VC forum messages are spam. Please don't do that.

Google does not allow us to add our website to a whitelist, so the only hope of resolving the problem is a collective response.

Of course, if you don't use gmail, this post doesn't pertain to you.


You have control over the notifications that you receive from the forum.

1. The general notification rules can be changed within your forum profile settings.  [screenshot attached]

2. When you view a specific thread or board on the forum you will see "unnotify" or "notify" buttons that you can also use to change your topical notifications.

3. When you post a message in a thread, if you click on "Attachments and other options" there is a checkbox to control whether you receive notifications of thread-level replies.

4. Every time you receive an email notification, the email message contains a link that makes it easy for you to unsubscribe from that particular thread.

Please use these features for managing notifications, as everyone's behaviour when using Google products impacts everyone else's experience.

Together, hopefully we can fix this problem. Thanks!

Naomi
Title: Re: DEAR EVERYONE: Please do not mark VC forum messages as spam in Gmail
Post by: nime5ter on October 27, 2016, 11:45:50 AM
ALSO:

If you find forum posts in your Gmail spam folder, please mark them as "not spam". Thanks.
Title: Re: DEAR EVERYONE: Please do not mark VC forum messages as spam in Gmail
Post by: jitterjames on October 27, 2016, 11:55:36 AM
I would just like to add that although we are currently experiencing this issue with Gmail, it may still apply to any number of other email providers, most of which probably use similar techniques to detect spam, and may also share their data with each other to some extent.

And if any of you ever do receive something that really does look like spam coming from a VoxCommando.com email address, please do let us know about it because it is probably not us.  We may not be able to do anything about it, but it's best if we are aware of it.