VoxCommando

New Features and Feature Requests => Version 2 updates => Topic started by: chilliman on October 16, 2015, 09:26:24 PM

Title: problem with latest version
Post by: chilliman on October 16, 2015, 09:26:24 PM: Hi.
Download ver 2.2.0.9 from vox commando website this version will not run , i loaded ver 2.2.0.7 this works ok not sure why the latest ver does not work just get the error message show below

thanks
chilliman
Title: Re: problem with latest version
Post by: nime5ter on October 16, 2015, 10:31:53 PM: The screenshot is not so particularly helpful. Can you tell us more about your set-up?

1. Did you try 2.2.0.9 in its own folder or were you trying to overwrite your previous 2.2.0.7 installation (or an even earlier version)?

2. Are you trying to run VoxCommando.exe or VoxCommandoSP.exe?

3. What version of Windows are you using?

4. Which VC configuration do you use (e.g. Basic, Kodi Isengard, Philips Hue, JRiver, your own custom command set based on X & Y, etc.)

5. Can you look in the folder where you installed and tried to run 2.2.0.9 to see if there's a voxLog.txt file? If so, please post it.

6. Anything else you can think of related to your particular environment that may be relevant.

7. I don't know that it will say anything more useful, but the most relevant part of the pop-up message you showed would be under the "view problem details" . Can you tell us what that says?

Thanks.
Title: Re: problem with latest version
Post by: chilliman on October 16, 2015, 11:07:58 PM: hi.
windows 7
i tried 2.2.0.9 in it own folder,
running voxcommando.exe
, basic configuartion
i have never had a problem loading voxcommando until this one it does the setup the asked my which voice i what to use sekect basic conf then stops with only the error message shown.

chilliman
Title: Re: problem with latest version
Post by: jitterjames on October 17, 2015, 08:38:21 AM: You did not answer 7. ::dis

-Try to disable your anti virus.
-Download 2.209 again and install in an empty folder.
-If it still does not work for you go back to the previous version.
-Reenable your antivirus.

It's a mystery. As far as we can tell there is nothing wrong with 2.209. Everything works normally on several Windows 7 machines we test with.
Title: Re: problem with latest version
Post by: Kalle on October 17, 2015, 10:47:50 AM: I can confirm Version 2.209 works fine on my Windows 7 - as update on previous VC and also as install in a fresh folder. :)
Title: Re: problem with latest version
Post by: chilliman on October 18, 2015, 01:06:00 AM: hi.
tried again with all suggestion do i had windows check for problem it gave my 3 files which are attached below.
hope this helps

thanks
chilliman

3 files are zipped
Title: Re: problem with latest version
Post by: jitterjames on October 18, 2015, 08:46:03 AM: Getting windows to check for a solution is always a waste of time as far as I know.
Title: Re: problem with latest version
Post by: jitterjames on October 18, 2015, 08:47:03 AM: Where did you install VoxCommando? What folder path?
Title: Re: problem with latest version
Post by: jitterjames on October 18, 2015, 08:52:39 AM: Quote from: nime5ter on October 16, 2015, 10:31:53 PM

7. I don't know that it will say anything more useful, but the most relevant part of the pop-up message you showed would be under the "view problem details" . Can you tell us what that says?
Title: Re: problem with latest version
Post by: chilliman on October 18, 2015, 12:52:29 PM: hi.
i am running this version in C:\vox-2209
and what was in problem details is shown below
all other version i have tried doing the same format all of the run without any problem not sure what is going on i will try on a different computer and see if i get the same result.

thanks
chilliman

Problem Event Name:   CLR20r3
Problem Signature 01:   voxcommando.exe
Problem Signature 02:   2.2.0.9
Problem Signature 03:   561fc6ce
Problem Signature 04:   VoxCommando
Problem Signature 05:   2.2.0.9
Problem Signature 06:   561fc6ce
Problem Signature 07:   7a
Problem Signature 08:   219
Problem Signature 09:   System.MissingMethodException
OS Version:   6.1.7601.2.1.0.256.1
Locale ID:   1033
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789
Title: Re: problem with latest version
Post by: jitterjames on October 18, 2015, 02:22:41 PM: You can try to uninstall / reinstall / upgrade various versions of .Net.

I will be very surprised if you have the same problem on another computer but please let us know.

You can also try to run as administrator if you are not already doing that.

Otherwise I suggest you just stick with the older version for now. There probably is not any big difference between the two versions that you will notice. You can look at the change log to see if there is any change there that is important to you that was added in 2.2.0.9.
Title: Re: problem with latest version
Post by: chilliman on October 20, 2015, 09:51:45 AM: Hi.
loaded on another computer seems to work OK. also tried another got the same problem i am going to upgrade my version of .Net

chilliman
Title: Re: problem with latest version
Post by: chilliman on October 20, 2015, 02:16:01 PM: updated my .Net to 4.6 all version now work fine.
thanks for the help

thanks
chilliman
:)
Title: Re: problem with latest version
Post by: jitterjames on October 21, 2015, 08:04:50 AM: Thanks for the information.

.Net 4.6 is not required for VoxCommando as far as I know but by installing it you may have fixed something that was corrupt in your .Net system